FAQ

Avlytics getting low FPS and No snapshot from Hikvision NVR
Disable Dual-VCA on the Hikvision camera or Recorder
Wed, 22 Jan, 2020 at 5:41 PM
How to setup Hikvision EZviz Wifi Camera
Last tested: 27 01 2023 To setup Ezviz camera, it must be connected to the local network via Lan connection. After connecting the camera to the local netwo...
Fri, 27 Oct, 2023 at 3:53 PM
Fix MTU Issue on Avlytics. Error : TLS Handshake
On some networks the MTU ( Maximum transmitting unit ) is not the default value. This is important to be aware of as this means the site does not conform to...
Mon, 17 Jan, 2022 at 6:23 PM
Avlytics new Event Codes
We have introduced the following new event codes, the purpose and resolution to receiving one of these alerts is defined below. Capture Failure - CAF - ...
Thu, 3 Feb, 2022 at 9:55 AM
Introduction to new features of Avlytics Firmware 7.25.12
Avlytics SA has released version 7.25.12 !! Below is an explanation on what new features are available and how to introduce these features to your device. ...
Tue, 5 Apr, 2022 at 5:57 PM
Device not sending Alerts to control room.
If a client reports that a device is not sending alerts to the control room there are some basic checks that the client can do to identify what the issue is...
Tue, 26 Apr, 2022 at 4:04 PM
ABOX Frequently asked questions.
1. WHAT IS "ABOX" ?   A-box is an open platform  video verification device that allows the user to connect from your AMS ( Alarm Management ...
Mon, 16 Jan, 2023 at 12:15 PM
How to configure Hikvision camera sub-stream for Avlytics.
To configure the substream settings on a Hikvision camera, login to the cameras user interface by typing in the IP address in a web browser.  A login sc...
Sat, 22 Jul, 2023 at 4:37 PM