ANYDESK

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Metric registration issue on Grafana
If no metrics are showing on Grafana but device is online, follow these steps. Legacy Issue.............. Check if Registered.json in cd /var/lib/ame if...
Tue, 9 Mar, 2021 at 10:19 AM
Detection Timeouts
if Detection Timeouts or two many events. Check rabbit mq queue for that customer for x max length, If set to 10 delete edge queue then run update rabbit i...
Wed, 9 Jun, 2021 at 4:49 PM
How to setup and install AME on a new device.
Use Putty to connect to Pi ( 192.168.0.113 ) Username : pi Password :  ********** sudo apt-get update        ( this updates the pi "like Windows ...
Tue, 9 Mar, 2021 at 10:12 AM
Installing Anydesk on a NUC
Uninstall old anydesk : sudo apt-get autoremove anydesk sudo rm -rf ./.anydesk/ cd /etc sudo rm -rf anydesk Install Anydesk : sudo su wget -qO ...
Thu, 9 Nov, 2023 at 4:05 PM
How do i check my device Status in Grafana ?
Detection Timeouts  Symptom  If anything registers above zero in this graph, it represents a failure to get through all the processes to send an ev...
Wed, 28 Aug, 2019 at 2:45 PM
How to Upload a Video to AME for Testing
To upload a video to AME for testing copy the mp4 file to the /var/lib/ame directory. In the channel setup on the Hub change the rtsp url to the full path...
Thu, 1 Oct, 2020 at 11:58 PM
How to upgrade a device to Use SSL for Rabbit connection.
SSH onto the device. ssh pi@ipaddress or putty.exe on Windows. pi@hostname $ cd /var/lib/ame/ pi@hostname $ ls  Make sure only 1 intertrade folder. If mo...
Fri, 4 Jun, 2021 at 10:13 AM
How to Setup Mikrotik Router to connect to AME Network.
Please see below document on how to Setup mikrotik router to connect to VPN. 
Tue, 8 Jun, 2021 at 9:14 PM
Troubleshoot a Device
1. ) Check all containers :  pi@raspiberry$ docker ps  CONTAINER ID   IMAGE                                              NAMES 6030a77910a8   prom/node-e...
Thu, 9 Sep, 2021 at 2:15 PM
How to check why im not getting FPS
To download the Metrics from a Container you can use WGET The Avlytics device exposes metrics on ports 9111 for Channel 1 and 9112 for channel 2 etc... ...
Thu, 9 Sep, 2021 at 2:34 PM